Job Description

Job Description

Job Description

Position: Leasing Agent
Location: The Residences at Victory Ranch
Reports To: Property Manager
Department/Location: On-Site
FLSA Status: Non-Exempt

Mecca PM is driven by our passion to provide the best property management for our owners. We've methodically brought in-house the essential resources required to perform management services at the highest level. Since the beginning, our group has been committed to continually improving and redefining our services. Now after decades of honing our craft Mecca is launching into a new era with years of knowledge and experience that will allow us to grow and scale with our clients in ways no other property management group has done before.

Through decades of dedication to this pursuit Mecca has learned to not focus first on the buildings-but on the people who give purpose. Guided by our values and unrivaled imaginations, we mobilize our resources to create experiences that elevate and inspire people on their journey forward through the assets that we manage.

Join a team of motivated individuals making a difference in people's lives. Join the most people-centric property management team. We offer great benefits, incredible support and an opportunity to help create the next era in Multi-Family residential property management.

Position Summary: While maintaining the highest degree of integrity, this at-will position is responsible for being the primary contact for residents and future residents. Additionally, this position is responsible for leasing apartment homes, renewing leases organizing resident events, and ensuring effective communication and strong relationships with residents, prospects and vendors.

Essential Duties and Responsibilities: The following list of responsibilities is representative of tasks required by the employee, however, should not be construed as a complete list of responsibilities the job may require.

• Ensure office, model and vacant unit opening and closing procedures are held to our high standards.
• Possess thorough knowledge of phone system utilized in office.
• Respond to all phone and email traffic.
• Assist with social media and reputation management.
• Greet and tour prospects and guests.
• Qualify prospects and ensure proper data entry on applications.
• Prepare lease documents for signature.
• Collect deposit, application, and rental income.
• Maintain accurate reporting and updating of leasing files and ledgers.
• Prepare move-in gifts.
• Perform in area market surveys.
• Interact with Service Team and assist where needed.
• Assist with in-house and outreaching marketing efforts.
• Ensure adherence to all safety policies and procedures.

Competency/Minimum Qualifications: To perform the job successfully, an individual should demonstrate competency in the tasks below. Additionally, for individuals with disabilities, reasonable accommodations may be made to enable the individual to perform the essential responsibilities.

• Willing to be a team-player with aptitude to build team morale.
• Self-motivated and self-directed.
• Ability to read and interpret documents.
• Exceptional communication skills; both verbally and in writing.
• Ability to add, subtract, multiply and divide all units of measure.
• Ability to exercise quick and accurate judgement when problem solving and resolving conflicts.
• Maintain a high-level of professionalism and ability to keep confidential information.
• Invite and be open to feedback from employees, residents, and management to improve services/performance.
• Possess extensive knowledge of fair housing and Equal Employment laws.
• Possess a working knowledge of property management software and computer skills such as AppFolio, Word, Excel and Outlook.

Education/Experience: Requires High School Diploma or GED and at least one year of customer service experience, or equivalent combination of education and experience.

Physical Demands: The physical demands described here are representative of those an employee may encounter while performing the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position may require sitting, standing, stooping, bending, light to moderate lifting, pushing, climbing stairs, and walking for the duration of an entire shift. While performing the duties of this job, the individual may be exposed to a wide variety of environmental conditions including adverse weather and extreme temperatures.

Employee Acknowledgement: While this job description attempts to describe the essential functions of the position, it does not prescribe or restrict tasks that may be assigned. The above description is subject to change, modification, and addition as deemed necessary by Mecca Property Management.

Background & Drug Screen Required, see hiring manager for details.

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