Job Description

Overview

As a leading financial services and healthcare technology company, SS&C is headquartered in Windsor, Connecticut, with 27,000+ employees in 35 countries. SS&C serves more than 20,000 financial services and healthcare organizations, ranging from large enterprises to small and mid-market firms, delivering expertise, scale, and technology.

Job Title: Retirement Plan Account Administrator

Location: Remote Texas, Arizona, Florida, Georgia, Illinois, Kansas, Massachusetts, Maryland, Minnesota, North Carolina, Tennessee, South Carolina, Connecticut, New York, and Ohio

Get To Know Us: SS&C Retirement Solutions

A full suite of solutions for core recordkeeping to help firms master complexities across the retirement lifecycle from accumulation to drawdown.

The Retirement Solutions Group is seeking a dedicated Retirement Plan Account (Administrator) Manager to join our rapidly growing team. The ideal candidate will manage and service retirement plan accounts, ensure client satisfaction, and comply with regulatory requirements. This role involves building strong rapport with plan sponsors and brokers on complex and sensitive plan issues. It requires analytical ability, excellent communication, and a deep understanding of retirement plan products and services.

What You Will Get To Do

• Respond to plan sponsors information requests on a variety of issues, including ongoing requests for plan amendments, providing consultative services.
• Obtain necessary information, assess feasibility, and submit requests to individual specialists for action.
• Interface with management and internal support groups to research issues and coordinate responses to plan sponsors, including trend analysis of issues and response times.
• Develop and recommend improvements to workflows and procedures to increase efficiency and client satisfaction.
• Assist in the collection, review and preparation of client information used for compliance testing and filings.
• Promote customer satisfaction through proactive and effective service delivery and ensure prompt and effective response to all plan sponsor inquiries.

What You Will Bring

• Bachelors degree and 2 years of work-related experience, or a Masters degree and 1 year of work-related experience, or 4 years of equivalent work-related experience.
• 35 years of defined contribution plan administration/management experience, with a strong background in customer service/relationship management.
• Advanced knowledge of Microsoft Office Applications (Excel and PowerPoint). Strong familiarity with ERISA, DOL, and IRS regulatory issues is highly desired.
• Strong understanding of TPA, Plan Sponsor, broker, and participant roles and responsibilities in qualified plans, and understanding of testing and plan documents.

Thank you for your interest in SS&C. If applicable, to further explore this opportunity, please apply directly through our Careers page on our corporate website:

Additional Details

#LI-JS1-Remote

SS&C Technologies, Inc. and its affiliated companies are equal opportunity employers and do not discriminate on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other legally protected status.

Salary is determined by factors including relevant work experience, job-related knowledge, skills, abilities, business needs, and geographic regions. Maryland: Salary range for the position is $80,000 USD to $90,000 USD.

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