Job Description
Job Title: Online Chat Operator
Company: Amazon Creatives Agency
About Us:
Amazon Creatives Agency is a results-driven company specializing in helping brands succeed on the Amazon marketplace. We provide creative, marketing, and operational support to ensure our clients achieve growth and visibility.
Position Overview:
We are seeking a motivated and customer-focused Online Chat Operator to join our team. In this role, you will handle customer inquiries through online chat platforms, provide accurate information, and ensure a positive customer experience. The ideal candidate is a strong communicator with excellent problem-solving skills and the ability to multitask in a fast-paced environment.
Key Responsibilities:
Respond to customer inquiries via live chat in a timely and professional manner.
Provide accurate information regarding services, processes, and client accounts.
Assist customers with troubleshooting, order-related questions, and general support.
Escalate complex issues to the appropriate department when necessary.
Document interactions and maintain records in CRM systems.
Contribute to improving customer experience through clear communication and support.
Work closely with the customer service and operations teams to meet service goals.
Requirements:
High school diploma or equivalent (bachelor’s degree is a plus but not required).
Previous experience in online chat support, customer service, or call centers preferred.
Strong written communication skills in English.
Ability to multitask, prioritize, and manage time effectively.
Customer-oriented attitude with patience and empathy.
Basic proficiency with CRM tools, chat platforms, and office software.
What We Offer:
Competitive salary and performance-based incentives.
Flexible remote work opportunities.
Professional growth and training.
A supportive and collaborative team environment.
Opportunity to contribute to a fast-growing, innovative agency.
A financial technology firm in New York is seeking a Junior Graphic Designer (Web) to enhance their design team. The role involves collaboration with UX, engineering, and product teams to create beautiful, user-centric web applications. Candidates should have 3+ years...
...The Best Places to Work in Commercial Real Estate! As part of our aggressive growth strategy, we are seeking a Senior Investment Broker to join our Northmarq team. This individual will become a top investment sales producers who wants to take their production to...
...request to ****@*****.*** learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and RequirementsRequirements:-4-Year degree and/or HR Certificate in relevant field or 1...
...About the Data Entry Research Participant position We are looking for dependable, trustworthy individuals from various work experience backgrounds such as customer service, administrative assistant... ...your home. This is an entry level position requiring no prior...
Nice to meet you! My name is Thelma. We are interested in finding caretaking and mail collection in El Dorado at a fair price. I look forward to hearing from you!Please visit to view full details and to apply. Lots of jobs to choose from!