Job Description

SUMMARY : This position is responsible for providing computer network support to operational computer networks.

DUTIES AND RESPONSIBILITIES:

· Assemble and configure network components and associated services.

· Set up and maintain basic network operations, including assembling network hardware and assisting the network administrator.

· Perform network troubleshooting to isolate and diagnose common network problems.

· Upgrade network hardware and software components as required.

· Install, upgrade, and configure email, network printing, directory structure, rights, security, software, and file services.

· Respond to users' needs and questions concerning their access to network resources.

· Establish network users, user environments, directories, and security for networks being installed.

· Manage and maintain SonicWALL and FortiGate firewalls (or subsequent firewall technologies) and their associated features: VPN, Guest internet access, Wireless Access Points, Gateway Anti-Virus/Anti-SPAM, and any other measures, devices, or applications to ensure network security and protection from external network threats.

· Act as backup support for the Network System Analyst.

· Share responsibility for Windows network security systems both on-premises and cloud-based.

· Provide support in respect to VPN connectivity.

· Monitor and recommend new and/or upgraded technologies in respect to maintaining cybersecurity threat protection, including Wazuh for security monitoring, Exchange Online Protection, and various antivirus solutions to ensure robust protection against cyber threats.

· Perform other duties as required or requested.

Requirements

SUPERVISORY RESPONSIBILITES:

· None

EDUCATION AND EXPERIENCE:

· Bachelor’s degree in computer networking or related technologies from a four-year college or technical school; or 5 years related experience and/or training or equivalent combination of education and experience.

QUALIFICATIONS:

· Possess knowledge of SonicWALL and FortiGate firewalls and Aruba routing/switching, internet software such as Internet Explorer, Firefox and PowerShell Script, Inventory software, barcode scanning or manufacturing software, MS Word, Excel, PowerPoint, and Access. Strong overall knowledge of Microsoft’s full software family, both on-premises and/or cloud based,

· Knowledge of principles, operations, and capabilities of high-speed communications network hardware, software and protocols; maintenance, monitoring and control of communications system controls.

· Must have the ability to effectively present information and respond to questions from groups of managers, clients, customers and public.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Work environment consists of office setting and occasionally a manufacturing setting that may be exposed to noise, varying temperatures, smells, and chemicals.
• May work near moving mechanical parts up to 1/3 of the time.
• May work in high precarious places up to 1/3 of the time.
• May be exposed to varying noise levels from quiet to very loud about 1/3 of the time each.

Benefits

Precix offers a benefit package that includes:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Company paid Life and LTD
• 401-k plan with up to 4% company match
• Training & Development opportunities

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