Job Description

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

The Sales Compensation team is responsible for helping define the incentive strategy and operations of a best-in-class sales force for Docusign. Reporting into the Director of Sales Compensation Design amp; Strategy you will drive SPIFF programs and requirements on a quarterly basis and lead a team of three to help drive annual and quarterly metrics on plan design and policy. The ideal candidate will have a background in sales compensation and operations, building complex Excel/gsheet models and leveraging Tableau reporting while being able to effectively communicate with executive leaders to inspire change and performance by driving quarterly incentives.

This position is a people manager role reporting to the Director, Sales Compensation Strategy.

Responsibility

• Design quarterly special incentives (SPIFFs) to support the Go-to-Market strategy during the plan year

• Develop metrics to assess the success of SPIFFs, and present findings and proposed actions to Executive Leadership

• Be responsible for President’s Club rules, qualifications and payouts

• Participate in the development of the sales compensation structure/philosophy

• Own comp plan distribution for all sales participants

• Communicate and pass requirements to the implementation lead for sales compensation plans, ensuring that designs and calculations meet specifications

• Develop and improve documentation, and support strong internal controls

• Manage and maintain all sales compensation policies and communications

• Lead change management processes with enablement to the WWFO and sales development teams by clearly communicating and educating the teams on compensation plan changes while ensuring transparency and understanding

• Build and manage a small to mid-size team of sales compensation analysts working on non-standard / non-routine assignments that require increasing judgment / discretion.

• Be comfortable in ambiguity in a time of growth for the company

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• 5+ years related work experience in Sales Compensation in the software industry
• 3+ Years of People Management experience
• BA/BS in a related field
• Experience with Xactly or similar compensation platform

Preferred

• Certified Sales Compensation Professional (CSCP certified)
• In depth knowledge of sales compensation plan design, principle and best practices
• Strong understanding of Salesforce and G Suite, with the ability to leverage these tools to streamline processes and workflows
• Strong oral and written communication skills

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $126,900.00 - $197,800.00 base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Life at Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com .

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

States Not Eligible for Employment

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Equal Opportunity Employer

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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