Job Description

The Role

As a Junior Marketing Account Manager, you’ll support the execution of B2B marketing campaigns and events, collaborating closely with internal teams, and clients. You’ll gain hands-on experience in campaign planning, client communications, and project coordination, helping ensure successful outcomes across the accounts that you work on.

Key Responsibilities

Client Relationship Management

• Serve as one of the day-to-day contacts for client communications and project updates, ensuring the client is kept up-to-date and next actions are circulated promptly.
• Prep for, and participate in regular client meetings and calls to review timelines, performance, and feedback.
• Escalate client concerns to the Marketing Account Manager or Client Lead and support resolution efforts.
• Develop a strong understanding of client businesses, industries, and goals.
• Prepare campaign status reports and performance metrics for clients and internal stakeholders.

Campaign and Project Management

• Collaborate with internal teams to develop tailored marketing and business development strategies.
• Support the execution of integrated marketing campaigns across content, event and business development outreach channels.
• Monitor industry trends and competitor activity to inform client strategies.
• Assist in preparing presentations, reports, and proposals for client meetings.

Team Collaboration

• Work closely with internal account teams to foster a collaborative, high-performance environment.
• Coordinate internal resources to ensure timely and high-quality service delivery.

Event Coordination

• Manage logistics for client events, including venue sourcing, speaker coordination, and on-site execution.
• Brief designers and developers to create engaging landing pages and event assets.
• Attend and manage events, ensuring smooth delivery and stakeholder satisfaction.
• Travel may be required for events outside your local area.

Budget & Financial Support

• Assist in tracking project budgets and providing updates to the Marketing Account Manager.
• Support financial reporting and reconciliation under guidance from senior team members.

Operational Excellence

• Follow internal processes to ensure consistent, high-quality service delivery.
• Monitor client satisfaction and proactively flag challenges to the Client Lead.
• Collaborate across departments to ensure integrated campaign execution.

New Business Development

• Support the preparation of proposals, presentations, and pitches by gathering insights and coordinating logistics.

Required Qualifications

• 1–2 years of experience in marketing, client services, or account management, ideally in a B2B environment.
• Exposure to event planning and campaign coordination.
• Bachelor’s degree in Marketing, Business Administration, Communications, or a related field.

Preferred Skills & Experience

• Experience with project management tools (e.g., Monday.com, Asana).
• Familiarity with CRM platforms (e.g., Salesforce, HubSpot).
• Exposure to marketing automation tools and digital analytics platforms.

Key Competencies

• Communication: Strong verbal and written communication skills; able to present ideas clearly and persuasively.
• Relationship Building: Excellent interpersonal skills; able to build trust with clients and internal teams.
• Analytical Thinking: Ability to interpret data and campaign metrics to inform decisions.
• Organization: Skilled at managing multiple projects and deadlines simultaneously.
• Problem Solving: Proactive and solution-oriented approach to client challenges.
• Technical Proficiency: Comfortable using marketing tech tools and platforms.

Benefits

• 401k Company contributions
• Health Insurance
• Birthday day off
• Professional development plan
• Hybrid working
• Travel outside your local area for events

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