Job Description

MUST HAVES

• Five (5) or more years of experience in the field or in a related area.
• SailPoint experience in identity access management
• Identity life cycle management (JLM)
• Monitoring, troubleshooting, customer service, problem solving, cross team collaboration, risk analysis, analytical, operating systems, hardware, infrastructure design, scripting
• Strong communication, time management, problem solving, teamwork, leadership, mentoring, project management, business acumen, requirements gathering, planning.

PLUSSES

• Bachelors degree in information technology or related field.
• Been a technical lead will be mentoring in this role
• Previous experience working with SailPoint Identity Security Cloud (ISC)
• CyberArk Cloud experience

DAY TO DAY

Insight Global is looking for an IAM (Identity Access Management) to support one of our largest federal clients in Wisconsin. The IAM Engineer Lead will drive policies and best practices of Identity Access and Management (IAM) across the enterprise organization. Assess continuous improvement based on technology upgrades, software, systems, and best practices. Responsible for monitoring, upgrading, support, and management of IAM infrastructure related systems. Responsibilities include:

• Serves as an escalation point for advanced operational support and troubleshooting for the IAM environment including but not limited to: API Management, holistic SSO, modern authentication protocols (SAML, OAuth), CyberArk (password vaulting, privileged session management, and credential rotation), and SailPoint Identity Security Cloud (ISC)
• Advanced understanding of IAM process protocols and environment (i.e. multi-factor authentication and NIST standards)
• Providing day-to-day operational support and troubleshooting for the IAM environment
• Conducting triage and resolution of IAM issues and outages.
• Leading project workstreams across end-to-end IAM and infrastructure projects
• Cross team collaboration with business and information technology stakeholders, driving solutions design and development.
• Learning and adopting emerging technologies
• Design, implement, and operate complex enterprise IAM solutions
• Advanced knowledge of ITIL framework, ticket resolutions, and stakeholder response
• Actively supporting the advancement of the strategic roadmap
• Guide junior engineers and translate business needs into technical IAM designs.
• Develop process improvement strategies based on pattern recognition with the business for pro-active solutions

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