Hotel Sales Coordinator Job at Paycor Hospitality LLC, Schaumburg, IL

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  • Paycor Hospitality LLC
  • Schaumburg, IL

Job Description

Job Description

Job Description

Job Summary:

We are seeking an organized and customer-focused Hotel Sales Coordinator/Assistant to join our dynamic sales team for a growing hotel management company. This role supports the sales department with a focus on group sales coordination and administrative tasks for several hotel properties our sale's team supports , helping ensure a seamless experience for clients and internal teams. You'll play a key role in assisting with group bookings, event coordination, and day-to-day administrative operations for our hustling sales team.

This is a great opportunity for a parent re-entering the workforce, someone with experience in hospitality wanting to experience a different side of the industry, new graduates, or someone simply looking for a meaningful role in a supportive environment.

Key Responsibilities:

Group Sales Support:

  • Assist Sales Manager(s) and Director with group inquiries, proposals, and contracts for meetings, events, and maintenance of group room blocks.
  • Coordinate group reservations, rooming lists, and special requirements with the front desk and reservations teams.
  • Communicate with clients and event planners to confirm details, timelines, and requirements of hotel policies and procedures.
  • Ensure accurate data entry for group bookings in the PMS and sales systems.
  • Help prepare weekly/monthly internal group memos, BEO's and maintain function sheets.
  • Follow up with client's post-event to gather feedback and encourage repeat business.

Sales Administration:

  • Prepare and distribute sales reports, pace reports, and other documentation as needed on a daily, weekly, and monthly basis.
  • Maintain organized and up-to-date client files, contacts, and correspondence in CRM systems (e.g., Delphi, ARMS).
  • Draft proposals, contracts, and presentations for potential clients.
  • Coordinate with internal departments to support sales efforts.

Client Relations & Communication:

  • Respond promptly to incoming sales inquiries via phone, email, or walk-ins.
  • Assist in organizing site tours and follow-up communication with prospective clients.
  • Represent the hotel professionally in all interactions, maintaining a customer-centric attitude.

Qualifications:

  • Strong computer skills required (MS Office Suite-Word, Excel, PowerPoint, Outlook).
  • Excellent verbal and written communication skills.
  • High attention to detail, time management, and organizational skills - you will be accountable for deadlines.
  • Ability to manage multiple tasks and prioritize in a fast-paced environment.
  • A team player with a positive and professional attitude, you are the face of the sales department and our company.

Preferred Traits:

  • Previous experience in hotel sales, front office, reservations, or event coordination is a plus but not required.
  • Preferred experience in hotel or sales operation systems tools a plus, but we are willing to train the right person.
  • Previous administrative or office experience is a MAJOR plus.
  • Familiarity with group sales cycles and hotel operations, specifically for Marriott or Hilton properties.
  • Customer-service mindset with a solutions-oriented approach.

Job Type: Full-time

Pay: $19 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

Monday to Friday

Weekends as needed

Work Location: In person- Business professional dress code, Smoke free office.

If offered, employment is contingent on cleared Background check.

Job Tags

Hourly pay, Full time, Monday to Friday, Weekend work,

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