Job Description
An employer is looking for a Patient Access Rep in the Emergency Room setting. This individual will be cross trained on Patient Access activities for patients throughout the Medical Center in different areas/”pods” of the Emergency Services area. Patient Access Representatives facilitate a positive patient experience by managing tasks such as insurance verification, benefits determination, and financial clearance. They handle responsibilities across Patient Access, Scheduling, Pre-Registration, Financial Counseling, and more while maintaining all HIPAA compliance requirements. Strong social skills are essential for effective communication with patients and clinical staff in a demanding healthcare environment. This will be on site and must work every other weekend. There are three shifts open - the day shift from 11am-7:30pm the evening shift from 3-11:30pm and the overnight shift from 11pm-7:30am. Please note: training will be 11am-7:30pm.
Required Skills & Experience
-1+ years’ experience in registration/patient access
-Proficient with EMR software
-Experience with insurance verifications/eligibility (IPA’s, PPOs, HMOs, Medicare, etc)
-HS Diploma or GED equivalent
Nice to Have Skills & Experience
-Experience in the Emergency Department or Urgent Care setting
-Proficient with Epic Software
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