Job Description

Job Title: Customs Entry Writer

Contract - 1 year (eligibility for extension)

Pay range - $24 - $28/per hour

Benefits - Medical, Dental, Vision, 401k, Life, 3 weeks accrued PTO

Fully onsite - Plano, Texas 75075

Responsibilities:

• Process assigned customs entry documents and related filings accurately and in a timely manner, including ISF and Customs Entry filing
• Maintain and update customer/importers profiles
• Determine and track duties and taxes payable; process payments on behalf of clients
• Handle accounting processes as they apply to CHB including the issuance of invoices to customers or overseas offices as well as the processing of payment requisitions
• Ensure maximum customer service satisfaction through interaction with clients and other company business units; provide timely responses to customer inquiries and status requests
• Notify management of any customer complaints or entry discrepancies and provide suggestions to resolve issues
• Review and distribute documentation to ensure regulatory compliance of participating government agencies
• Interact with Customs and other government agencies as needed
• Adhere to regulatory compliance and procedures/productivity standards
• Support other team members with accounts and workload on day-to-day operations
• Assist with the creation of client SOPs
• Other duties as requested

Requirements/Qualifications:

• ~3 years of Entry Writing experience
• ~3 years of Logistics, Freight, International Transportation, and Customs related experience
• High School Diploma or GED required; Bachelor Degree preferred
• Ability to identify when escalation is needed to find a resolution on an existing problem
• Ability to work in a fast paced environment
• Ability to do multi-task to ensure daily brokerage operations are successfully completed
• Ability to create and maintain professional relationships with customers
• Possess excellent written and verbal communications and analytical skills
• Possess strong cross-functional teamwork, collaboration and interpersonal skills
• Detail oriented
• Knowledge of US Customs and other Government Agency Requirements
• Proficient in Microsoft Office: especially Excel, Word, PowerPoint, Outlook

Pay range is $24 - $28 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

THE PROMISES WE MAKE:

At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.

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