Job Description

Job Description

This job is a great fit for someone who is customer obsessed and loves to solve problems. 

A day in the life…  

• Assist customers with a variety of transactions through a seamless and friendly experience 
• Inspire trust, teamwork and positive team relationships 
• Defuse customer situations and provide resolution in a timely and effective manner 
• Utilize store technology to manage and organize customer alteration needs 
• Deliver customer expectations through teamwork and collaboration within the Alterations & Store Team 

You own this if you have…  

• The ability to effectively build relationships with your customers, peers and leadership 
• Proficiency in multiple operating systems such as MS Windows, iOS and Android 
• Clear, effective communication with strong interpersonal skills 
• The ability to stay organized and prioritize multiple tasks and customer requests in a fast-paced environment 
• A willingness to learn, and safely operate standard alterations equipment 
• The ability to work a flexible schedule based on department needs

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away

• Life Insurance and Disability

• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at  

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.

© 2022 Nordstrom, Inc

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Nordstrom keeps job postings open for at least one day after the posting date.

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. 
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$20.40 - $21.20 Hourly

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: -14_Full_Time_ES-US.pdf

Job Tags

Hourly pay, Full time, Flexible hours,

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